
- AirFrance KLM have partnered with Winding Tree, a blockchain specialist company.
- Aim to develop solutions which will offer more personalized travel experiences for customers.
- The products will be tested by AirFrance KLM with feedback given to Winding Tree.
Travel is one of the biggest industries in the world, serving millions every day. It seems that the experience of these people is about to be made better through blockchain technology.
This is due to a new collaboration announced by AirFrance-KLM and the Winding tree, a blockchain specialist company.
The collaboration is to enable the Winding Tree to create blockchain technology solutions which AirFrance-KLM can use to benefit their customers. The products will also prove “more profitable for suppliers, in particular by reducing the number of intermediaries”.
Personalized travel offers and better offers on not only flights but hotels and others will be available for customers.
How This Will Work
While Winding Tree will be responsible for developing the products in question, AirFrance KLM will test them and provide feedback to the company.
AirFrance KLM has shown great enthusiasm towards the project, with Sonia Barriere, EVP of strategy and innovation at Air France KLM, saying that they aim to revolutionize exchanges within the travel industry for all the parties involved.
“We are proud to be one of the first airline groups to join Winding Tree to develop blockchain technology. With a long-standing commitment to innovation with start-ups and partners, Air France KLM is constantly creating the future of travel and devising solutions to make the travel experience easier and more personalized.”, she said.
Winding Tree, on their part, have shown equal enthusiasm towards the project. They praised AirFrance KLM for always seeking out new ways to improve the customer experience and have stated their excitement at developing products that will help them achieve these goals.
Pedro Anderson, founder, and COO of Winding Tree, added:
“We are excited to join them in their goal and commitment towards becoming the leading airline in customer intimacy and we are excited to bring blockchain technology as the tool needed to achieve real innovation and enhanced customer satisfaction.”
Mutually Beneficial
This upcoming project will benefit all the parties involved.
Winding Tree will get an opportunity to have their products tested with AirFrance KLM customers who number in the millions, which will give them invaluable feedback and a great potential market.
KLM will get blockchain products with which they can improve their customer experiences.
The customers will get better and more personalized products and services which will make their travel experience better.