The cryptocurrency exchange has ended access to all products and services for users in both countries, with arrangements for affected users to close positions and withdraw assets.
Cryptocurrency exchange KuCoin has announced the immediate discontinuation of its services for users in Russia and Belarus, citing applicable legal and regulatory requirements as part of its broader commitment to compliance across its global operations.
The decision, announced on October 29, 2026, applies to all KuCoin products, services, and features. The exchange said the move reflects its continued focus on regulatory compliance and responsible business practices across its global operations.
For cryptocurrency exchanges operating internationally, navigating different legal and regulatory requirements is an ongoing operational challenge. Rules governing access to digital asset services can vary between jurisdictions, requiring platforms to assess where and under what conditions they can continue serving users.
Against this backdrop, KuCoin’s decision highlights how compliance considerations can directly influence the geographic availability of cryptocurrency services. The exchange has positioned regulatory adherence as a fundamental part of its operations, while outlining measures to manage the impact on affected users.
Despite the immediate discontinuation of services, KuCoin has committed to an orderly termination process, allowing affected users to close existing positions and withdraw their assets.
Users whose accounts are affected will receive individual notifications detailing the relevant deadlines and instructions for account closure. Those who have not received a notification are not required to take any immediate action, although their accounts remain subject to KuCoin’s Terms of Use and applicable restrictions.
The process also highlights an important consideration when cryptocurrency platforms withdraw services from specific markets: ensuring users receive clear instructions and have a means of accessing their assets. In KuCoin’s case, the exchange has stated that safeguarding user assets remains a priority throughout the termination process.
KuCoin has made customer support available to assist users with account-related questions and advised them to rely exclusively on official communication channels for updates and instructions, while remaining vigilant against potential phishing attempts.
The full announcement is available on KuCoin’s official announcement.
